Administration Relief Officer- Casual)

At Palm Island Aboriginal Shire Council, our work is about more than delivering services, it is about supporting our people, strengthening community and building a future led by local capability. We are committed to building a strong, self-sufficient workforce on Palm Island, and we are looking for a Casual Administration Relief Officer who wants to be part of that journey. 
 
The Casual Administration Relief Officer provides reception, customer service and administration support across Council when additional assistance is required. Full training and support will be provided. 

About the Role 

• Provide reception and customer service support to community members, visitors and staff. 

• Answer telephones, greet visitors and respond to enquiries in a professional and respectful manner. 

• Assist with filing, scanning, photocopying, data entry and document preparation. 

• Support staff with records, correspondence, bookings and general administrative tasks. 

• Assist with meetings, events and community activities as required. 

• Follow Council procedures, workplace policies and safe work practices. 

• Handle information with confidentiality and professionalism. 

• Work cooperatively with Council staff across a variety of work areas. 

Key Responsibilities 

Friendly and respectful communication skills with a strong customer service focus. 

Basic computer skills and a willingness to learn new systems and processes. 

Ability to follow instructions and complete tasks accurately and efficiently. 

Reliable, punctual and able to work effectively as part of a team. 

Commitment to maintaining confidentiality and professional conduct. 

Desirable 

• Previous administration or customer service experience. 

• Knowledge of the Palm Island community. 

• Experience working in local government or community organisations. 

Existing Council employees looking to expand their skills and experience are encouraged to apply. 

If you do not meet every requirement listed, we still encourage you to apply. Training and workplace support will be provided to the successful candidate. 

Why Join Us? 

This is more than a job. It is an opportunity to support your community, build valuable workplace skills and contribute to a Council that is committed to local capability, service and community outcomes. 

Want to Know More? 

For full details about the role, responsibilities and requirements, please refer to the Position Description. 

Apply Now 

Submit your current resume and a cover letter outlining why you would be suitable for the role to recruitment@palmcouncil.qld.gov.au 

Applications close: 27 August 2026 (unless filled prior). 

For more information visit www.palmcouncil.qld.gov.au or contact Recruitment.